Cancellation and Refund Policy
At Nutrition and NLP Guide, we strive to provide quality services and maintain customer satisfaction. Please read our Cancellation and Refund Policy carefully before booking any sessions or services with us.
1. Cancellation Policy
1.1. Cancellation by the Client:
- If you need to cancel your appointment or session, we require at least 24 hours' notice prior to the scheduled session.
- In case of cancellation, no refund will be provided. However, you may reschedule the appointment for a later date and time, subject to availability.
- To reschedule, please contact us at least 24 hours before the original scheduled session.
1.2. Cancellation by Nutrition and NLP Guide:
- In the unlikely event that we need to cancel or reschedule a session, we will notify you as soon as possible and offer an alternative date and time.
- If you are unable to attend the rescheduled session, you will have the option to reschedule or receive a full refund.
2. Refund Policy
2.1. Refund for Non-Attendance:
- If you fail to attend a scheduled session without prior cancellation or notice, no refund will be provided.
12.2. Refund for Dissatisfaction::
- We strive to deliver high-quality services and ensure customer satisfaction. If you are dissatisfied with the session or service provided, please contact us within 15 days of the session to discuss your concerns.
- Depending on the circumstances, we may offer you the opportunity to book another session free of charge within 15 days.
3. Contact Us
If you have any questions or need further clarification regarding our Cancellation and Refund Policy, please contact us at firstname.lastname@example.org. We will be happy to assist you.